Introduction
Institutional arbitration has been gaining momentum in  India in recent years, with the government taking significant steps to promote  arbitration as an effective alternative to litigation. The India International  Arbitration Centre (IIAC), established by an Act of Parliament and recognized  as an institution of national importance, has been at the forefront of creating  an autonomous regime for institutional arbitration in India.
On June 7, 2024, the IIAC introduced the India  International Arbitration Centre (Conduct of Micro and Small Enterprises  Arbitration) Regulations 2024 (“Regulations 2024”), for promoting  expeditious and effective dispute resolution mechanisms for micro and small  enterprises.
					
					
						Background
The concept of micro and small enterprises was first  envisioned by the government in 2006 when it passed the Micro, Small and Medium  Enterprises Development (MSMED) Act, 2006. This act was brought in as a  comprehensive legislation to regulate and support such enterprises. At the  present, all business enterprises, including manufacturing and services, fall  under this act if they meet the following criteria:
					
					
						
						  - For micro enterprises - an investment in plant, machinery  or equipment of less than INR 1 crore and a turnover of less than INR 5 crores
 
						  - Small enterprises - an investment in plant, machinery or  equipment of less than INR 10 crores and a turnover of less than INR 50 crores.
 
						
					
					
						The Ministry of Micro, Small and Medium Enterprises (“Ministry of MSME”) establishes  policies, promotes and facilitates programmes as well as initiatives and  schemes for more than 6 crore MSMEs currently operating in India.
IIAC Regulations 2024
The IIAC, with an aim to incorporate the growing  economic and technological developments, and to facilitate the conduct of  arbitration upon receipt of a reference from the Micro and Small Enterprises  Facilitation Council under the Micro, Small and Medium Enterprises Development  Act, 2006 (MSMED Act), has introduced the Regulations 2024. These Regulations  are poised to revolutionise the way disputes are resolved within the MSE  sector. Certain highlights of these regulations are discussed below:
					
					
						
- Integration of technology and use of Artificial  Intelligence
  IIAC  has partnered with the Ministry of Electronics and Information Technology's  (MeitY) Digital India Corporation to incorporate a cutting-edge artificial  intelligence software ‘BHASHINI’, into the arbitration process. This technology  aims to bridge linguistic and regional barriers by providing real-time  translation of voice and documents into English and Hindi from any of the  languages specified in the Eighth Schedule of the Indian Constitution. This innovative  approach marks a significant milestone in the use of AI for dispute resolution  in India.
  - Statutory provision for  Legal Aid
  Section  25 of the regulations introduces a legal aid provision for MSEs that are a  party to the arbitration and are experiencing continuous financial difficulties  in the years preceding the commencement of arbitration. If the disputed sum is  less than Rs 20 lakh, an MSE facing ongoing financial challenges in the year  prior to the initiation of arbitration may request legal aid. For disputes  exceeding Rs 20 lakh, the MSE can seek assistance for the three years preceding  the start of arbitration. Such an MSE will have to file an application  which the Registrar will evaluate. If approved, they may waive up to 50% of the  administration fee and provide free counsel, subject to certain limitations.
  - Fast Track Procedures
  Unlike  the Arbitration & Conciliation Act, 1996 (“1996 Act”), all arbitrations  conducted under the IIAC Rules shall be conducted in a fast track manner.  However a party may file an application with the constituted arbitral tribunal,  to not conduct the proceedings in a fast track manner. In the fast track  procedure, oral hearings will only be held if requested by all parties or  deemed necessary by the arbitral tribunal to clarify specific issues. The  tribunal has to render the award within six months of the Registrar informing  the parties about its constitution.
  - Appointment of Arbitrators
Upon  receipt of a reference by the Facilitation Council, the Centre shall conduct  and administer the arbitration in accordance with the IIAC Regulations 2024 and  the 1996 Act. The IIAC Chairperson, in consultation with the Advisory Panel,  will appoint a Sole Arbitrator. This selection process ensures that the  arbitrator is independent, impartial, and capable of conducting the arbitration  efficiently and expeditiously.
  - Affordable Fee Structure
  The  IIAC regulations have introduced a fee structure that is favourable for MSEs.  There is no filing charge for a Claim or Counter Claim, a small arbitrator fee  (less than the amount established in the Fourth Schedule of the Arbitration and  Conciliation Act of 1996), and a minor administration fee payable by the  parties   
					
					
						Conclusion
The  Regulations mark a significant milestone in the evolution of dispute resolution  mechanisms for the MSE sector in India. As the IIAC continues to pave the way  in institutional arbitration, these ground-breaking regulations set a new  standard and a milestone in the evolution of dispute resolution.
					
					By - Sayjal Deshpande